Privacy Policy
Last updated: September 2026
This Privacy Policy explains how KATREG Commerce LLC ("kgpack," "we," "us," or "our") collects, uses, and shares information about you when you visit our website or purchase from our online store.
1. Information We Collect
Information you provide: name, email address, shipping and billing address, phone number, and order details when you place an order, create an account, subscribe to our newsletter, or contact us. Payment information is processed directly by our payment providers; we do not store full card numbers.
Information collected automatically: IP address, browser type, device information, pages viewed, referring URLs, and similar usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to process and ship orders, provide customer service, send order and shipping updates, send marketing emails if you have opted in, improve our website and products, prevent fraud, and comply with legal obligations.
3. Cookies
We use cookies that are necessary for the site to work, as well as analytics and marketing cookies if you allow them. You can manage your preferences through our cookie banner or your browser settings.
4. How We Share Information
We do not sell your personal information. We share information only with service providers that help us run our business (such as website hosting, payment processing, shipping carriers, and email services), when required by law, or in connection with a business transfer.
5. Your Privacy Rights
Depending on your state of residence (for example, California, Virginia, Colorado, Connecticut, or Utah), you may have the right to know what personal information we collect, to access, correct, or delete it, and to opt out of targeted advertising. California residents may also request information about disclosures for direct marketing. To exercise your rights, email us at info@kgpack.de. We will not discriminate against you for exercising your rights.
6. Email Marketing
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us.
7. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your information. We keep personal information only as long as needed for the purposes described in this policy or as required by law.
8. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
10. Contact Us
KATREG Commerce LLC
1401 Pennsylvania Ave. STE 105
Wilmington, DE 19806, USA
Email: info@kgpack.de